The small type: if you are looking for an original gemstone or unique wedding present, Leibish & Co. provides a powerful stock of top-notch, colorful, and conflict-free diamonds and gems. The family-run business has become functioning online since 1998 with an individual touch who has acquired perform business worldwide. Leibish & Co. makes it simple to get free rocks or to use its cost-free “Design your” device to bring your own perfect piece of jewellery alive. With many years of experience and strong craftsmanship under their buckle, Leibish & Co. is on the verge of expanding the stock to watches along with other extras.
Whenever Leibish Polnauer founded his first online diamond business in 1998, it took nearly a complete day to upload a single picture and explanation to his site â but he was a visionary just who saw prospective inside fledgling arena of e-commerce. “When he views the potential in a notion, he will fit everything in in the capacity to progress with-it,” stated Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish developed an effective, family-run operation with his wife and children offering in management roles. They have expanded a successful web based business with practices found across the world. Leibish & Co. is a leader in unique colored expensive diamonds and gems which are hard to find in other places. Its diamonds may conflict-free, and that is an important factor for all customers.
“People reach united states because they look for anything only a little various, something more unique than what everyone has actually,” Benji said.
While Leibish & Co. provides top-notch standard expensive diamonds, the business focuses primarily on colourful, unique jewellery. When asked exactly why business has these types of increased customer return price, Benji easily pinpoints the primary reason.
“It really is a mix of exemplary services and products, great service, and precious jewelry designed into the greatest quantities of brilliance,” the guy mentioned. “The precious jewelry we make is certainly not your everyday, mass-produced kind of item. Every piece is custom-made to completely suit the diamond or gem selected by customer.”
A family group Affair With private Service
Leibish & Co. is actually a genuine family members company, with Leibish’s family relations playing key parts during the business.
Leibish serves as Founder and President in the organization, while his girlfriend, Rosi, will be the business’ Activities management. Their unique eldest child, Chavi, serves as top honors Jewelry Designer â that’s a massive responsibility since custom jewelry comprises over 50% of organizations business, Benji stated.
Leibish’s oldest son, Yossi, could be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate with the Gemological Institute of The united states, could be the Chief Diamond Buyer when it comes down to company. “Shmulik is, truthfully, certainly one of most talented color diamond experts in a,” Benji mentioned.
Leibish’s child Itzik could be the business’s COO and operates its New York office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young children, may be the organization’s CFO.
“as among the longtime members of the group, i will tell you that, although there is no relationship, they think about me, among others, element of their loved ones,” Benji mentioned. “we-all bring our own knowledge towards the business, but come together to constantly grow the business.”
Clients are in addition handled like family at Leibish & Co., the spot where the company invests power into individual solution and revenue. “have you ever addressed one certain broker, for instance, that is the exact same person could constantly cope with, it doesn’t matter what you are contacting or composing in approximately,” Benji mentioned. “We don’t trust passing customers to different divisions if they have a concern or particular issue they would like to deal with.”
Consumers result from All Over the World
Leibish features several different types of consumers: discover consumers, who mainly shop through the web site, merchants, and people for the trade business, just who usually check out the businesses primary workplaces in nyc, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s clients are from United States. Its subsequent most popular audience is actually Canada, with the uk, Australia, Hong Kong, in addition to remainder of Europe.
Consumers at each and every stage of existence shop at Leibish & Co., though the majority are between your years of 35 and 54, Benji mentioned. Moreover, the organization garners more or less 300,000 web site visits each month â and keeps most of their clients returning.
“With over a 70% return buyer rating, we stay one of the most well-known businesses within market,” he said.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds top-quality jewelry, but also maintains inventory freedom, specifically for web clients, Benji said. The firm sells countless loose expensive diamonds and valuable gemstones, but their crucial products are customized precious jewelry productions.
“We keep big selection of multicolor diamond and gemstone precious jewelry, which includes for the rarest shades ever seen,” he said. “the audience is acknowledged most readily useful by the bread-and-butter services and products â yellowish diamond and pink diamond wedding bands. But we sell expensive jewelry of almost every color, and important gems â including sapphires, emeralds, and rubies. We sell jewellery crafted with colorless diamonds, also, but our knowledge is within the field of color.”
For clients that have anything in mind and require assist that makes it a real possibility, Leibish & Co. provides a “Design your very own” jewellery device, which Benji mentioned is its preferred item.
“Obviously, while looking for a unique piece, individuals usually want specific stones and placing styles they have currently dropped in love with,” the guy mentioned. The “Design your” tool enables clients to build an item utilising the stone, placing, and material of the choice.
“it permits these to deliver their unique fantasies to life â with our knowledge in design,” Benji informed you.
Add-ons & brand new Online Tools waiting for you for Leibish & Co.
since it seems toward the near future, Leibish & Co. is actually slowly moving toward higher-ticket products and much more item diversity. The firm seems comfy branching off to new products considering the dedication and love it pertains to most appropriate the present productions.
“There is mentioned adding lots of accessories â eg luxury watches, handbags, as well as pencils,” Benji said. “But we made a decision to hold back until we initially perfected our primary line of product, and that is diamond jewelry.”
Leibish & Co. can researching ways to carry on mastering the well-known web site, too. A proven way it intends to enhance the on the web knowledge is by launching augmented fact features, which will give virtual customers a lot more of an in-store knowledge.
As a business enterprise having its sources in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional industry which views modification as the different, maybe not the rule.